Support

Create a ticket

Purpose

Submit a new support request when you need help from OmaxTelecom operations or billing.

Console path: Create ticket.

Create ticket form

Choose category — Select the category that best matches your issue (billing, connectivity, voice, etc.).
Describe the issue — Provide a clear subject and detailed description, including IDs (ICCID, invoice number) where relevant.
Attach files — Upload screenshots or logs if they help diagnose the problem.
Submit — Click Submit. You receive updates on the ticket detail page and via email.

Last modified on August 21, 2026

Support

Submit a new support request when you need help from OmaxTelecom operations or billing.

Console path: Create ticket.

Create ticket form

Choose category — Select the category that best matches your issue (billing, connectivity, voice, etc.).
Describe the issue — Provide a clear subject and detailed description, including IDs (ICCID, invoice number) where relevant.
Attach files — Upload screenshots or logs if they help diagnose the problem.
Submit — Click Submit. You receive updates on the ticket detail page and via email.

Last modified on August 21, 2026